Frequently Asked Questions

 

Are sessions in person or online?

Dr. Ross offers telehealth services only through our secure online therapy office Therapy Portal.

What insurance plans do you accept?

Dr. Ross is in-network with the following insurance providers: BCBS (PPO), Anthem, Tufts, Medicare and some Harvard Pilgrim plans. Coverage and rates vary depending on your specific plan. Please contact your insurance provider directly to confirm your copay, deductible, or any additional costs.

 

What if Dr. Ross is not in-network with my insurance, but I have out-of-network benefits?

If your plan includes out-of-network benefits, you may still be eligible for reimbursement! We are happy to provide you with a superbill (detailed receipt) that you can submit to your insurance company for potential reimbursement after you have paid for and completed your session. Please check with your provider to confirm your out-of-network coverage. 

What are the rates for self-pay clients?


If you're paying out of pocket, the rates are as follows:

  • $200 per hour

  • $120 per 30-minute session

  • $275 for the initial Intake and Diagnostic Evaluation

 

What ages does Dr. Ross work with?

While Dr. Ross has over 40 years of experience working with individuals across the lifespan, she is currently focused on working with clients aged 18 and older.